Updated guide based on reports from workshops, spare parts dealers, and motorists regarding BYD Dolphin: symptoms, probable causes, solutions, and prevention.
🔗 Quick Links: BYD 2025: MOST COMMON PROBLEMS, BATTERY BLADE, CHARGING AND MAINTENANCE
✅ 2025 Overview: Versions, Strengths/Weaknesses
The BYD Dolphin is a compact electric car with a Blade Battery (LFP) , AC/DC charging, and a good price/features ratio. Its strengths include city efficiency, roominess, and ADAS features. Typical limitations include some noise from the trim on rough surfaces, software calibrations (climate/infotainment) that sometimes need updating, and a 12V auxiliary battery that is sensitive to short-term use.
- Traction battery: LFP, active thermal management, generally limited degradation with correct use.
- OTA: Online updates for infotainment/ADAS/climate; it's a good idea to keep them always active.
- Maintenance: No engine oil; brakes, cabin filters, brake/coolant fluids , tires, and trim controls remain.
🔧 Main problems with the BYD Dolphin (2025 update)
The following entries summarize the most recurring cases in our network (2024-2025): symptoms, probable causes and practical solutions.
1) 12V auxiliary battery: rapid discharge, control unit reset
- Typical symptoms: slow dashboard start-up, random error messages, infotainment that restarts, low battery warnings after prolonged stops.
- Probable causes: short and long periods of use with the vehicle stationary, incomplete charging cycles, temporary parasitic absorption (post-OTA).
- Quick fixes: Battery test/DC-DC switching, replace 12V if below threshold, software update, and 12V BMS reset where applicable. Recommend a smart maintainer if the car will be sitting for a long time.
2) Electric Power Steering (EPS): Updates/Checks
- Symptoms: steering warning light, temporary stiffness, EPS fault messages.
- Causes: software calibrations to be updated, torque sensors to be realigned, rare cases of control units to be replaced on specific batches.
- Solutions: OBD diagnosis , check campaigns/updates, sensor realignment and, if necessary, EPS control unit replacement under warranty/extension.
3) Climate control & infotainment: cold air, resettable profiles
- Symptoms: Air inconsistent with set temperature, user profiles resetting after update, startup lag.
- Causes: HVAC/infotainment software needs updating, cabin temperature sensor not “learned” post-OTA.
- Solutions: OTA to the latest release, HVAC reset from service menu, cabin filter check (replace if saturated), sensor calibration.
4) Noises/setup: plastics, gaskets, arms/bars
- Symptoms: crunching on cobblestones, thumping on potholes, wind noise at highway speeds.
- Causes: panel clips/hooks not fully seated, door seals need lubricating/adjusting, stabilizer bar connecting rod or ends with play, imperfect toe-in.
- Solutions: Lubricate/adjust seals, check tightness, replace worn connecting rods/heads , align and align . Consider EV-ready tires to reduce noise and fuel consumption.
5) Charging: Occasional slowness, moisture in socket, cables
- Symptoms: AC power lower than expected, charging stops when raining or washing, socket check messages.
- Causes: Damaged/poor Type‑2 cable, wet/oxidized contacts, temporary wallbox limitations, on-board charger firmware.
- Solutions: Cross-test with another cable/wallbox, dry the contacts thoroughly , update the on-board charger in the workshop, check the earthing of the home system.
MCEVKELN EV Charger Type 2 – 3.6KW
Portable charging cable Type 2 Schuko 5M, power 3.6KW with 6-16A switch box. Compatible with IEC 62196-2, ideal for electric and plug-in hybrid cars.
🛒 Buy now on Amazon6) Brakes on EVs: regeneration and vitrification of discs/pads
- Symptoms: low speed whistling, long braking after rain, slight vibrations.
- Causes: prevalent use of regeneration → pads that work poorly and glazing (vitrification), oxide on the discs.
- Solutions: Periodic moderate and prolonged braking cycles to clean the discs, clean the calipers/guides, and replace the pads/discs if they are above the limit. Learn more in the dedicated guide: Brakes on BYD EVs (2025) .
VALVOLINE BRAKE CLEANER 500ML – 887059
Powerful brake and clutch cleaner spray. Removes dirt, grease, and oil residue, improving braking system safety and performance.
🛒 Buy now at Autoricambi Tritella💶 Indicative costs (actual ranges from partner workshop network)
| Intervention | Cause/Symptom | Range €* |
|---|---|---|
| 12V battery replacement + BMS reset | Slow startups, random errors | 120 – 260 |
| OTA/workshop updates (HVAC/infotainment) | Cold air/bug settings | 0 – 120 |
| EPS diagnosis + sensor realignment | Steering warning light/hardening | 60 – 180 |
| Lubrication/adjustment of seals + tightening | Creaking/rustling noises | 50 – 140 |
| Replacement of connecting rods/heads + convergence | Shots on holes/drift | 170 – 360 |
| Charging socket/cable service | Stop charging/slowness | 90 – 240 |
| Caliper/guide cleaning + brake deglazing | Whistles/vitrification | 70 – 160 |
*Ranges are indicative and vary by year, trim, part quality (OEM/Aftermarket) and local labor.
🧭 Practical advice for maintenance and purchasing
- OTA: Keep updates active and check release notes (HVAC/infotainment/EPS).
- 12V: If you don't use your car much, consider a smart maintainer . After replacing the battery, reset/adapt the BMS where applicable.
- EV-ready tires: Low-resistance compounds and reinforced carcasses better manage instantaneous torque and weight. Learn more: BYD EV Tires & Suspension .
- Brakes: Use mechanical braking with long, progressive braking 1-2 times a week to limit glazing.
- Charging: Choose certified cables; if you frequently travel in the rain, dry the outlet before charging.
❓ Frequently Asked Questions
Does the Dolphin 12V battery drain easily?
It depends on usage. Long layovers, short trips, and post-OTA can stress it. A smart maintainer and updated OTAs help a lot.
Climate problems: do you really need a workshop?
Often, the latest OTA and an HVAC reset are enough. If it persists, check the cabin temperature sensor and pollen filter.
Do brakes “glass up” on EVs?
Yes, this can happen with too much regeneration. Alternate with long mechanical braking sessions and clean the calipers/guides at regular service.
🏁 Conclusions
The BYD Dolphin 2025 is a compelling city EV. Keeping track of 12V, OTA updates , and EV-ready suspension and tires minimizes minor recurring issues and keeps the car efficient and safe.
Having doubts about your chassis? Contact us: we'll check compatible spare parts , campaigns/OTAs , and maintenance plans for your BYD.
